Hello friends of Warung Freelancer, have you ever heard of the term Escrow Account (Rekening Bersama / Rekber)? If not, let's find out what it means and how it works. In the midst of today's advancing times, the sophistication of technology is certainly beyond doubt. This is coupled with the active role of society in the world of social media when conducting transactions, whether for online shopping or other activities.
Understanding Escrow Accounts (Rekber) and How They Work
As we already know, transactions carried out by both business owners and individuals using an escrow system or Rekening Bersama (Rekber) are currently mushrooming.
Rekber is essentially a type of payment that is increasingly being used in today's digital era. This transaction method is highly favored because of the advantages it offers to its users, ranging from security and convenience to comfort. Furthermore, nowadays there are so many online businesses—offering either products or services—that are making the existence of rekber even more popular.
This payment system is certainly not only beneficial for consumers, but business owners also get to reap the benefits. This payment system involves three parties: the buyer, the seller, and a neutral party. The neutral party here bears a massive responsibility for the escrow service, ensuring that the transaction process goes more smoothly and securely.
How Rekber Works
As many people say regarding the convenience and comfort in transacting, rekber basically features a very practical workflow. Let's look at the step-by-step process below:
- The business owner and the customer are ready and agree to perform a rekber transaction. This step is crucial because sometimes there are parties who do not agree to use this type of transaction service.
- Once the buyer has selected the ordered product and proceeds to the payment process, the money transfer will be directed straight to the joint escrow account (Rekber).
- Next, the seller will wait for confirmation from the rekber service provider stating that the money has been successfully transferred to the escrow account.
- After receiving confirmation, the seller will pack the goods and proceed with shipping them to the buyer's address using a trusted and regular shipping courier service.
- Then, wait until the product arrives at its destination. Once received, the buyer needs to confirm that the goods have been received in the appropriate and intact condition.
- After the confirmation notification is received, the rekber service will then hand over the money to the seller.
Terms and Conditions for Transactions via Rekber
Transactions carried out via the escrow account feature also have the following terms and conditions:
1. Rekber is not responsible for the loss of goods being transacted.
2. The buyer and seller have agreed on all the details of the transacted goods.
3. The customer must pay close attention to the details of the account number, telephone number, email, and messenger of the rekber owner.
4. Shipping must be conducted using logistics courier services that provide online tracking.
5. The seller must write the description of the package contents correctly.
6. Goods valued above Rp500,000 are required to use insurance.
7. Upon receiving the goods, the customer must open the package in front of the logistics courier.
8. The risk of loss and damage caused by shipping or descriptions of goods that do not match the contents is the responsibility of the seller and the logistics courier used during shipping.
9. Rekber does not accept transactions that violate the laws of the Republic of Indonesia (NKRI).
10. To fulfill validation requirements, each time a transaction occurs, the buyer must post a confirmation matching the receipt of goods on the escrow account thread.
11. If a transaction cancellation occurs, the funds will be refunded to the buyer.
12. A cancellation of a transaction that has already entered rekber must include confirmation from both parties for the fund refund.
13. If a dispute occurs between the buyer and seller, rekber will hold the funds until an agreement is reached between both parties.
14. The rekber team reserves the right to reject transactions that are intended to be carried out through rekber.
So, that is the explanation regarding Escrow Accounts from Warung Freelancer this time. Hope it is useful and see you next time.